The problems were primarily centered in the UK and Western Europe, according to DownDetector, a website that provides realtime overview of Internet and mobile services.
â€œWe appear to be having issues again,â€ a WhatsApp spokesman told Reuters.Â The company had earlier said it had completely restored the service.
WhatsApp, however, did not provide any details on what led to the outage, which began shortly after 4.30 p.m. UK time on New Yearâ€™s Eve.Â WhatsApp hadÂ said it wasÂ working to fully restore service, but the company hadnâ€™t revealed the reason of the outage. Â There is no word on how and when it started. Whatsapp, owned by Facebook has about 900 million global users.
Last year at roughly the same time, WhatsApp users sent out a total of 54 billion messages on New Yearâ€™s day as seen from the tweet below.
The outageÂ was known only once people started complaining on Twitter and Facebook. It was later confirmed by sites such as Down Detector.Â However, all users werenâ€™t affected. Now,Â New Yearâ€™s Eve isnâ€™t a good time to face such an outage.